Terms and conditions



1. Introductory provisions

1.1. The operator of the online store www.nicefacemaks.co.uk is the company Phoenix Corporation Ltd., Post Box 5, 90043 Kalinkovo, Slovak Republic, ID: 36745774, VAT ID: SK2022331938, bank connection: IBAN: SK79 7500 0000 0040 1478 8466, SWIFT: CEKOSKBX. The company is registered in the Commercial Register kept by the District Court in Bratislava, Section: Sro, File No .: 44838 / B.

1.2. Distance purchase contract means a contract between the seller and the buyer (consumer) agreed and concluded exclusively through one or more means of distance communication without the simultaneous physical presence of the seller and the buyer (consumer), in particular using the website, e-mail, telephone, fax, address letter or offer catalog. (hereinafter referred to as the "purchase contract").

1.3 These General Terms and Conditions (hereinafter referred to as "GTC") as well as the relevant provisions of Act no. 102/2014 Coll. on consumer protection in the sale of goods or provision of services under a distance contract or a contract concluded outside the premises of the seller and amending certain laws (hereinafter "Act No. 102/2014 Coll.") governs the legal relationship between Phoenix Corporation Ltd. (hereinafter referred to as the "seller") and any natural or legal person who, after his own authorization, sent an electronic order processed by the shop system on the website www.nicefacemasks.co.uk (hereinafter referred to as the "buyer").

2. The method of ordering goods and concluding a purchase contract

2.1. By placing an order, the buyer confirms that he has read these GTC, including the conditions of the complaint, and that he agrees with them.

2.2 The order is a draft purchase agreement. The purchase contract is created at the moment of taking over the ordered goods by the buyer.

2.3 The condition for the validity of the electronic order is the completion of all data and requisites prescribed by the form.

2.4 The place of delivery of goods is the address given by the buyer in the registration form.

2.5. Ownership of the goods passes to the buyer, subject to payment of the purchase price, at the time of receipt of the goods.

2.6 By placing an order, the buyer confirms acquaintance with the GTC, including the conditions of the complaint and the processing of personal data of consumer protection.

3. Delivery conditions

3.1. Delivery time is a maximum of (5) two working days. In justified cases, the delivery period may be extended, in which case the seller will immediately inform the buyer.

2.3 The prices listed on the website do not include postage and packaging, insurance or any other method of transporting the goods to the customer.

3.3 The goods will be delivered to the Buyer by Courier Service.

3.4. The buyer is obliged to completely unpack the goods immediately after delivery and determine whether it is mechanically damaged. In case of mechanical damage or incompleteness of the content, it undertakes to inform the courier immediately.

3.5. Prices for delivery of goods may change. The current price for delivery is always stated in the order when choosing the method of delivery.

3.6. The seller is bound by the price of the goods from the confirmation of the order by electronic message until the expiration of the deadline for delivery of goods.

4. Payment for goods

4.1. Payment for the goods can be made in the following ways:

4.1.1. Payment in advance by card - payment will be made by the buyer in advance by card, upon confirmation of the order.

4.1.2. Payment in advance by bank transfer - the buyer will make the payment in advance by bank transfer according to the instructions received by email when ordering the goods.

5. Order cancellation

1.5 Cancellation of the order by the buyer:

5.1.1. The buyer has the right to cancel the order by phone or change it without giving a reason at any time within (1) one hour from its dispatch. After binding confirmation of the order only if the seller does not meet the agreed delivery conditions. In the event of cancellation of a confirmed order, the buyer is obliged to compensate the seller for the damage caused by this action. The cancellation fee can be up to 50% of the total price of the goods. The buyer can cancel the order by sending a request to the email address info@pekneruska.sk.

2.5 The seller reserves the right to change or cancel the order in the following cases:

5.2.1. The order could not be confirmed in a binding manner (incorrect telephone number, unavailable, does not respond to e-mails, etc.)

5.2.2. The goods are no longer produced or delivered or the price of the supplier of the goods has changed significantly. In the event that this situation occurs, the seller will immediately contact the buyer to agree on further action. If the buyer has already paid part or all of the purchase price, this amount will be transferred back to his account or address within (10) ten working days.

6. Withdrawal from the purchase contract

6.1. The buyer is entitled to withdraw from the purchase contract within (14) fourteen days from receipt of the goods without giving a reason in accordance with Art. § 12 par. 1 of Act no. 108/2000 Coll. on consumer protection in doorstep selling and mail order sales as amended.

2.6 Withdrawal from the contract must be made by the buyer in writing in the form of an email, which he will send to info@pekneruska.sk.

3.6 Withdrawal from the purchase contract according to the previous point must include the identification of the buyer, the number and date of the order, the exact specification of the goods, the way in which the seller is to return the already received performance, especially the account number and / or postal address. Simultaneously with the withdrawal from the purchase contract, he is obliged to deliver the goods to the seller together with accessories, including documentation, instructions, warranty card, proof of payment, etc. and in the original packaging in the form of an insured consignment.

4.6 In the event that the buyer withdraws from the contract and delivers to the seller goods that are not used, are in the original sealed original packaging and are not damaged or incomplete, the seller will return to the buyer the purchase price already paid for the goods specified in the binding acceptance of the order. within 10 (10) ten working days from the delivery of the withdrawal from the purchase contract and the delivery of the goods to the seller by non-cash transfer to the buyer's account designated by the buyer.

5.6 In the event that the buyer withdraws from the contract and delivers to the seller goods that are used, damaged or incomplete, the seller will return to the buyer the purchase price already paid for the goods specified in the binding acceptance of the order or the part is reduced in accordance with Art. § 457 of the Civil Code on the value of its wear in the amount of 1% of the total price of goods for each day of use of goods and the value of repair and restoration of goods within 15 working days of delivery of withdrawal from the purchase contract and delivery of goods to the seller by cashless transfer to the buyer's account intended for the buyer.

10. Protection of personal data

1. Customer understands that Phoenix Corporation, Ltd. is entitled for the purpose of fulfilling legal obligations to process his personal data to the extent specified in para. 5 of this article. All personal data will be stored only for the period stipulated by law, or for the time strictly necessary.
2. For the purposes of performance of the contract, the information referred to in Article 10 shall, to the extent necessary, also be provided by the supplier Phoenix Corporation, s.r.o. specified in the documents. Information on whether there is a European Commission decision on adequate data protection and information on appropriate personal data protection guarantees when transferring personal data to a third country will be provided by the TA at the written request of the customer (right to information on adequate safeguards under Article 46 of the Transfer Regulation) .
3. The customer acknowledges that Phoenix Corporation, s.r.o. is obliged to sell the customer's personal data to the extent and under the conditions stipulated by the valid legal regulations for the purposes stipulated by law.
4. Identification data of the personal data processor
Trade name: Phoenix Corporation, Ltd.
Registered seat: Kalinkovo ​​578, 900 43 Kalinkovo, SR
Registration: Obch. reg. OS Bratislava, section Sro, file no .: 44838 / B
ID: 36 745 774
Statutory representative: David Gavaľa, managing director
5. List of personal data: The applicant agrees that through authorized persons, Phoenix Corporation, s.r.o. may, depending on the purpose and legal basis, process the following personal data and for this purpose the Applicant shall notify Phoenix Corporation, s.r.o .:
• name, surname, title,
• permanent residence or temporary residence,
• e-mail,
• mobile

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